Terms of Use

Effective Date: 2 Jan 2025

Welcome to Shipeace, the unified messaging platform and shipment project management service provided by Logipeace Pte Ltd (“Company,” “we,” “us,” or “our”). By accessing or using our platform (“Services”), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, do not use our Services.

1. Acceptance of Terms

By registering, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms of Use, along with our Privacy Policy. These terms apply to all users, including maritime companies, freight forwarders, logistics providers, and any authorized representatives.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services. By using the platform, you represent and warrant that you meet these requirements.

3. Account Registration

  1. You are required to create an account to access certain features of the Services. You agree to provide accurate, current, and complete information during registration.
  2. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
  3. Notify us immediately if you suspect unauthorized access to your account.

4. Use of Services

  1. Permitted Use: The Services are provided for business purposes, including shipment tracking, unified communication, and project management. Personal or non-commercial use is prohibited.
  2. Prohibited Activities: You may not:
    • Use the Services for illegal or unauthorized purposes.
    • Interfere with or disrupt the integrity of the platform.
    • Reverse engineer or attempt to extract the source code of the Services.
    • Share or distribute harmful content, such as viruses or malware.

5. Subscription and Payment

  1. Fees: Certain features of the Services may require payment of subscription fees. Fees are non-refundable except as required by applicable law.
  2. Billing: Payments are processed via our third-party payment processor. You agree to provide valid and current billing information.
  3. Changes: We reserve the right to modify subscription plans and fees. Changes will be communicated in advance.

6. Intellectual Property

  1. All intellectual property rights in the Services, including trademarks, logos, and content, belong to Logipeace Pte Ltd or its licensors.
  2. Users are granted a limited, non-exclusive, and non-transferable license to use the platform solely for its intended purposes.
  3. Unauthorized use, reproduction, or distribution of any materials or content is strictly prohibited.

7. Confidentiality

  1. You agree to maintain the confidentiality of any non-public information you receive through the Services.
  2. This obligation remains in effect even after termination of your account.

8. Data Protection and Compliance

We are committed to safeguarding your data and ensuring compliance with relevant laws, including Singapore’s Personal Data Protection Act (PDPA). Refer to our Privacy Policy for detailed information.

9. Service Availability

  1. We strive to ensure the platform is operational but do not guarantee uninterrupted or error-free access.
  2. Maintenance, updates, or unforeseen circumstances may result in temporary downtime.

10. Termination

  1. We may suspend or terminate your account if you violate these Terms or engage in activities that harm the Services or other users.
  2. You may terminate your account at any time by contacting us at [support email]. Termination does not relieve you of payment obligations.

11. Limitation of Liability

  1. To the fullest extent permitted by law, Logipeace Pte Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of the Services.
  2. Our total liability for any claims under these Terms is limited to the fees paid by you in the preceding 12 months.

12. Indemnification

You agree to indemnify and hold harmless Logipeace Pte Ltd from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

13. Changes to Terms

We may update these Terms of Use from time to time. Significant changes will be communicated through the platform or via email. Continued use of the Services constitutes acceptance of the updated terms.

14. Governing Law and Dispute Resolution

  1. These Terms are governed by the laws of Singapore.
  2. Any disputes shall be resolved through arbitration in Singapore, under the rules of the Singapore International Arbitration Centre (SIAC).

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Logipeace Pte Ltd
Email: support@logipeace.com
Website: https://go.shipeace.com

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