Email AI & CRM

What it does before you sit down

A message lands with nothing on it. Shipeace reads it, files it into a category your team named, and lifts out the customer, the voyage and the card. You keep Gmail or Outlook; nothing is migrated.

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YOUR CATEGORIES
Booking / Quote6
Shipping docs9
Customs4
Delay / Exception3
Invoice / Billing5
Export deskFiled as Customs
Re: Booking amendment — MSCU1234567
AI SUMMARY · reading live
• ETA Rotterdam amended to 22 Aug
• HS code 8544.42 — differs from booking
• Revised invoice attached, read & flagged
Every morning

Three things, before you sit down

Sorts by your words

Not a generic spam filter — the categories your desk already uses: Booking, Shipping docs, Customs, Delay, Invoice. Mail arrives pre-filed.

Writes the week up

A weekly and a morning brief: what moved, what's waiting, what needs a person — one page instead of scrolling the thread.

Turns mail into work

A thread becomes a voyage, a card, a tracked container and a draft reply — saved where the rest of the shipment already lives.

AI Agent

Ask instead of clicking ten screens

The agent speaks your data. It looks up a B/L, searches parties, tracks a container, checks a vessel schedule, emails a party — all from one question. It never sends anything you didn't approve.

Where is the box for B/L SNKO-4471, and the ETA?
Container MSKU-778120 departed Singapore 14 Aug, now off Colombo. ETA Rotterdam 22 Aug. One exception: roll risk flagged by the carrier.
Open trackingDraft a note
The brief

Last week, in one page

Weekly briefing · 18–24 Aug
12Shipments movedon schedule
3Replies awaiting your approvaldrafted
4Customs threads filed+1 today
!Short shipment — 2 cartons6 days open

Search works across 全角 and katakana, so a name typed three ways still finds the thread.

It reads and sorts. You reply.

Shipeace never emails your customer on its own. It drafts, flags and files; a person approves and sends. That line does not move.

Talk to us

Send us one week of your operations mailbox

We will run it in a sandbox and show you what would have been filed.

APAC hours · nothing leaves the sandbox